Store Policy
Contact Us Thank you for your business! We strive for a perfect 5 Stars in our Detailed Sellers Ratings! If you feel you did not receive 5 star service, please contact us so we can resolve any issues. Portugalia Sales Inc, 109 Ferry Street Newark, NJ 07105
(973) 589-1416: Office Hours 9am-7pm (Monday - Saturday) Eastern Standard Time
Email us through eBay Messages
Payment We accept PayPal 7 % Sales tax will be charged on any orders shipped to New Jersey
Shipping Orders usually leave our warehouse within 1-2 business days. These are estimated shipping times and not guarantees. We ship items out Monday - Saturday. No items are shipped on Sunday. If we become aware of any delays or if there should be unexpected changes, we will notify you via e-mail. We do not Ship to P.O Boxes. We ship to the address provided at checkout. Domestic standard delivery transit time frame is 2-9 Business days once the product leaves our warehouse.
Although standard shipping is indicated on checkout we might ship out via other methods if we feel that it will be more cost and time effective.
APO, PR, AK, HI & Canada from 7-21 business days.
Once your tracking number is received from our warehouse, it will appear on the transaction in your eBay account and you will be notified.
International Buyers (GSP) - Packages are shipped internationally using eBay's Global Shipping Program. This means your shipping and customs fees will be calculated up front. All packages are shipped to a central location in the US where eBay handles all processing for international shipment. You will be provided with complete tracking from our store to you. See GSP terms & conditions .
Returns We offer a 14-day Standard Return Policy on most of our eBay orders.
Please read full description of the item you are purchasing to see if returns are accepted. If you choose to return your product, you can arrange for this within 14 days of receiving it. To set up a return, email us and you will be provided you with a return address. Returned products must be in their original, unopened package and must still be in new and unused condition. If you return your purchase you will be responsible for the cost of shipping it back to the warehouse. You will be refunded the purchase price less any shipping fees incurred by us. Once the item has been received and inspected your return will be processed and completed. In the unfortunate event that your item arrives damaged, please email us and our customer service team will be happy to work out a solution. We will in some cases request photos of the damage to expedite the process.
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