General Policy/Terms & Conditions:
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Item is sold AS-IS unless
otherwise noted (see item
description) .
-
Item
is sold without accessories
probes, power cord, software,
carrying case, etc.) unless
specifically mentioned in the
above description.
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No
implied or expressed warranty unless
otherwise stated.
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Item descriptions are as accurate
as possible but may contain errors.
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Photo
images are of the actual item. What
you see is what you get. Technical information is provided as
available.
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ROR:
Item has 5 day ROR
(right of return) for a full refund
minus s/h BOTH WAYS. You pay return
freight for ROR items. Refund is
for bid amount only. Shipping, handling
and Insurance is not refundable.
Original shipping container and
packaging materials must be retained
for ROR items. HANDLING FEE IS NOT
REFUNDABLE.
-
Payment
is expected within 3 days of auction
end or time of purchase. We reserve the right to rescind any
sale if not contacted within 3 days.
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PLEASE
contact us IMMEDIATELY if you have a
problem with our item(s) or
service. We pride ourselves on
exemplary customer service and
communication. We work hard to
satisfy all customers.
-
Your
feedback is important to us. PLEASE contact us BEFORE leaving
negative feedback to discuss your
concerns.
-
We
currently have skids of equipment
that have yet to be placed in
inventory, and we are looking to
move items quickly. We need to make
room!
-
If you
don't see what you need, contact us.
Your much-needed piece of technology
may still be waiting for a spot on
our shelves!
-
WARRANTY: Item is warranted
for 90 days after it is received.
During this period USED TEST
EQUIPMENT will repair or replace, as
it sees fit, the equipment at no
charge to the customer. If any
equipment should fail during the
warranty period, AFTER RECEIVING
RETURN AUTHORIZATION, it should be
returned to USED TEST EQUIPMENT prepaid . Items damaged in
shipping or through customer abuse
are not covered by this warranty
policy. NOTE - For domestic sales -
in the event of a warranty repair we
will cover the shipping cost to
return the repaired unit back to
you. For International
sales - we will be responsible
for the shipping cost to return the
repaired unit to you.
-
MAKE
AN OFFER: Several factors
determine our price reduction
flexibility at any given time. We
must consider market value, how
'hot' the item is, how many units we
have in stock, etc. You can call
[Telefonnummer von eBay entfernt] to discuss.
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IN
THE RARE EVENT A SOLD ITEM CAN NOT BE
CALIBRATED BEFORE DELIVERY: Before
our items are put into inventory
they are lightly examined in our lab for
operational status. Some are
then stored in the warehouse until
sold at which point it is brought
back into the lab for a complete
testing and the issuing of the
'CAL/CERT'. Others already
have a 'CAL/CERT' issued before
being placed in the warehouse.
Though rare it is possible for the
item to be found during the
'CAL/CERT' process to have a defect
not apparent in the initial
operational examination. At
this point the item is fully
reconditioned with the defect
corrected... HOWEVER there are times
the item my not be repairable or the
manufacturer no longer has a part
needed to correct the problem, OR
the part may take a day or 2 or a
week to arrive.
We stock most parts here but there
are the times we need to order it
and it could happen the part is
unavailable. We have multiple
units of most of these items and can
find one that is completely
operational or take a part from one
to fix the other. In the event the 'CAL/CERT' can not
be issued we can recommend a
different similar unit, work out a
price reduction if the present
condition is operational for your
specific purpose OR we will gladly
refund your payment in full with our
sincerest apologies for your
disappointment and inconvenience.
Contact via E-mail or call for more information.
i.e. specs, images, pricing, payment
terms,
options, exact
shipping/handling quotes, etc
Check with us BEFORE you bid to
discuss shipping method/cost and
payment method/cost!!!
***EBAY Shipping Calculator may
actually be OVER by as much as 100%
***
SHIPPING:
-
(professionally packed & shipped)
-
eBay Shipping Calculator may be OVER
by as much as 100% Contact us BEFORE
bidding for an exact shipping
quote!!!
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Shipping costs are actual shipping
charges plus handling which includes
packaging material and time spent
insuring safe delivery or your
items.
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All orders are
shipped F.O.B. Willow Grove, PA 19075 unless
otherwise noted.
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Shipments are made via UPS Ground
unless otherwise stated. We will
ship via alternate methods
providing:
-
Shipping
costs will be combined on multiple
item purchases
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We will
ONLY ship to your confirmed address
where a valid signature may be
obtained.
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DAMAGED SHIPMENTS: In case of
shipping damage, it is the
customer's responsibility to file a
claim with the shipper. The customer
should inspect the shipping
container upon arrival and note any
evidence of damage on the freight
receipt. If concealed damage is
found after opening, the customer
should file a claim with the carrier
at once. You must retain the
shipping container and packaging
materials.
PAYMENT:
-
We
accept PayPal (confirmed address
please)
-
VISA/MC/AMEX over the phone directly
thru our business merchant
account. We may ask for the
customer service
phone number of the
card issuing bank to
verify the billing
and ship to
addresses.
-
Bank transactions
other than transfers
may require the address and phone number
of the issuing bank or financial
institution).
-
We
process all transactions securely
using the most current technology.
We respect and protect your privacy
and will never share your personal
or private information with anyone.
-
Pennsylvania residents will be
charged 6% sales tax. Exempt
status must furnish us with a
Certificate of Exemption.
Contact via E-mail or call for more information.
i.e. specs, images, pricing, payment
terms,
options, exact
shipping/handling quotes, etc
Check with us BEFORE you bid to
discuss shipping method/cost and
payment method/cost!!!
***EBAY Shipping Calculator may
actually be OVER by as much as 100%
***
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